Privacy Policy

399ded's Privacy Policy & data protection

The security of your personal information is our top priority. Here you'll find a clear explanation of how 399ded collects, stores, and protects your data.

This privacy policy applies to the 399ded website, mobile app, and all associated services. By using the platform, you are considered to have accepted this policy.

Policy Summary
Last Updated: January 2026
Applicable regions: Bangladesh and all other regions
Data Controller: 399ded Operations
Encryption: SSL/TLS 256-bit
Third-Party Sales: Never
Minimum age: 18+

We respect your Committed to protecting your data

Key pillars of the 399ded Privacy Policy at a glance

Advanced encryption protection

All your personal and financial information is protected with SSL/TLS 256-bit encryption. No one can steal or tamper with your data.

Your data is never sold

399ded will never sell your personal information to third parties under any circumstances. Your privacy matters more to us than our business.

You're in control of your data

You can view, correct, or delete your information at any time. Your data belongs to you.

Secure data storage

Your data is stored on secure, protected servers with regular backups and active anti-intrusion systems.

Transparency in cookie use

We are transparent about which cookies we use and why. You can disable non-essential cookies at any time.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time — no hassle.

Note: This privacy policy applies to all 399ded services. Using the platform constitutes acceptance of this policy. We encourage you to read it in full.

1 Introduction

399ded is a trusted online gaming platform serving players in Bangladesh and across the globe. We understand how valuable your personal information is, which is why this privacy policy clearly explains how we handle your data.

This privacy policy applies to: the 399ded.org website, Android and iOS mobile apps, and all digital services associated with the platform. If you disagree with any part of this policy, we advise you not to use the platform.

We've written this Privacy Policy in plain, straightforward English rather than complex legal jargon. If you have any questions, feel free to reach out to our support team.

2 What information we collect

399ded collects information from you in several ways. Some information is provided directly by you, while some is collected automatically.

Information You Provide Directly

When creating and using your account, you provide the following information:

Data Type When it is collected Why it is needed
Full Name At the time of registration Identity Verification & KYC
Mobile Number Registration & Payment Communication & Transaction Verification
Email address At the time of registration Account security and notifications
Date of Birth At the time of registration Age verification (18+)
National ID Card During KYC verification Identity Verification
Payment Information At the time of deposit/withdrawal Processing financial transactions

Automatically Collected Information

Some information is collected automatically while you use the platform:

  • IP address: For security monitoring and geolocation
  • Browser & device information: For the best user experience
  • Login Time & Location: To detect suspicious access attempts
  • Gaming activity: For service improvement and ensuring fair play
  • Cookie and tracking data: To improve site functionality

Assurance: We only collect information that is genuinely needed to provide our services and ensure your security. We never ask for excessive or unnecessary data.

3 How We Use Your Data

399ded uses collected data solely for specific, legitimate purposes. We never use your information beyond what has been authorized.

Primary purpose of use

  • Creating, managing, and verifying accounts
  • Processing deposits, withdrawals, and other financial transactions
  • Applying bonuses and promotions correctly
  • Maintaining accurate records of your gaming history and balance
  • Compliance with KYC and anti-money laundering (AML) regulations
  • Providing customer support and resolving issues

Security-related usage

  • Detecting and preventing fraudulent activity
  • Detecting unauthorized access
  • Monitoring responsible gaming
  • Ensuring system security and stability

Used for service improvement

  • Improving platform functionality and user experience
  • Helping develop new games and features
  • Evaluating and improving service quality

Marketing Communications: With your consent, we may send you special offers and updates. You can opt out at any time through your account settings or by contacting support.

4 Data Sharing & Disclosure Policy

399ded does not sell your information to third parties. However, data may be shared in certain specific circumstances.

When information is shared

  • Payment processors: Mobile Banking, Nagad, Rocket, and other payment gateways receive only the minimum data required to process transactions.
  • Game provider: Live Casino and other game operators receive gameplay data only — no personally identifiable information is shared.
  • Legal obligation: Information required by court order or regulatory authority is disclosed accordingly.
  • Fraud Prevention: Limited data may be shared with relevant authorities to prevent fraud or financial crime.

Our commitment: 399ded does not sell your information to any advertisers, data brokers, or other commercial entities — and we never will.

5 Data Storage & Security

399ded uses industry-standard security technology to keep your data safe. Our servers and databases undergo regular security audits.

Security Measures

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Firewall & intrusion detection: Unauthorized access attempts are blocked automatically.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Regular backups: To protect against data loss.
  • Restricted Access: Only authorized staff can access specific data.

Data Retention Period

All data is retained while your account is active. Even after account closure, certain information may be kept for a defined period as required by law — typically up to 5 years. After that, data is securely deleted.

In the event of a data breach: In the event of a data breach, affected users will be notified as quickly as possible and the necessary protective measures will be taken.

6 Cookie policy

399ded uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser.

Types of cookies we use

  • Essential cookies: Required to maintain login sessions and core platform functionality. These cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics cookies: To monitor and enhance site performance.
  • Security cookies: To prevent CSRF attacks and session hijacking.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

7 Your data rights

399ded believes you have full rights over your own data. Your rights are outlined below:

Right to Access

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Data Portability

You may request a copy of your data in a portable format.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

Right to opt out

You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

8 Protection of minors

399ded only serves users aged 18 and above. We never knowingly collect information from minors.

If we are notified that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If you believe your child has registered an account, please contact us right away.

9 Privacy Policy Updates

399ded may update this privacy policy from time to time. If significant changes are made, you will be notified in advance via email or a platform notification.

Continuing to use the platform after any changes have been made will be considered your acceptance of the updated policy. We recommend checking this page periodically. The date of the most recent update will be shown at the top of the page.

10 Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, don't hesitate to get in touch with us.

  • Email: [email protected] (as plain text only)
  • Live Chat: Platform live chat support (available 24/7)
  • Language: Support available in Bengali

Our commitment: We will respond to all privacy-related requests within 30 business days. For urgent matters, we aim to respond as quickly as possible.

On a safe and trusted platform Join today

Start gaming on 399ded with your information fully protected. Registration is free and takes just a few minutes.

Your data is fully secure Never sold to third parties 256-Bit Encryption 24/7 Bangla Support
বাংলা